1. How many times a week do you spin?
|
1-2 times |
|
58.7% |
|
3-4 times |
|
40.0% |
|
More than 4 times |
|
1.3% |
2. How would you rate the Studio generally?
|
|
Excellent |
Good |
Average |
Poor |
No Opinion |
|
Classes |
54.8% |
45.2% |
0.0% |
0.0% |
0.0% |
|
Music |
19.3% |
63.2% |
15.8% |
1.8% |
0.0% |
|
Social vibe |
10.9% |
47.3% |
34.5% |
3.6% |
3.6% |
|
Instructors |
52.6% |
45.6% |
1.8% |
0.0% |
0.0% |
|
Web site (bookings and payments ~ old system) |
30.9% |
38.2% |
18.2% |
10.9% |
1.8% |
|
Web site (usefulness ~ old web) |
22.6% |
35.8% |
30.2% |
9.4% |
1.9% |
|
Value for money |
48.4% |
40.3% |
11.3% |
0.0% |
0.0% |
3. Do you belong to a gym?
|
Yes and they have spinning ! |
|
33.3% |
|
Yes but they do not have spinning |
|
12.8% |
|
No |
|
53.8% |
4. When do you usually spin ?
|
|
Response |
|
|
6:30am |
|
19.2% |
|
12pm |
|
19.2% |
|
6pm |
|
38.5% |
|
7pm |
|
37.2% |
|
8pm |
|
26.9% |
|
Doubles on weekends |
|
41.0% |
5. Please rate our instructors for : class prep and promptness.
|
|
Could not be better |
Excellent |
Great |
very happy |
good |
No Opinion as do not ride their class |
|
Kathy |
31% |
24.6% |
15.8% |
7.0% |
7.1% |
14.0% |
|
Mark |
29% |
14.3% |
14.3% |
8.2% |
8.2% |
26.5% |
|
Rob |
27% |
17.3% |
15.4% |
13.5% |
3.8% |
23.1% |
|
Richard |
21% |
26.3% |
10.5% |
10.5% |
12.3% |
17.5% |
|
Lisa |
21% |
17.0% |
8.5% |
8.5% |
2.1% |
42.6% |
|
Luis |
5.0% |
0.0% |
7.5% |
2.5% |
5.0% |
77.5% |
|
Marna |
9.5% |
9.5% |
2.4% |
0.0% |
0.0% |
78.6% |
|
Susan |
2.6% |
7.9% |
2.6% |
2.6% |
0.0% |
84.2% |
|
Adam |
23% |
26.8% |
16.1% |
7.1% |
14.3% |
12.5% |
|
Flora |
11% |
0.0% |
10.5% |
0.0% |
0.0% |
78.9% |
*For those instructors with very few votes ~ u need to tell your riders to get voting next survey
6. Please rate our instructors for : Music
|
|
Could not be better |
Excellent |
Great |
very happy |
Good |
No Opinion as do not ride their class |
|
Kathy |
14.5% |
25.5% |
21.8% |
3.6% |
20% |
14.5% |
|
Mark |
8.3% |
18.8% |
16.7% |
14.6% |
21% |
20.8% |
|
Rob |
10.0% |
18.0% |
32.0% |
6.0% |
16% |
18.0% (9) |
|
Richard |
11.1% |
24.1% |
24.1% |
9.3% |
15% |
16.7% |
|
Lisa |
5.0% |
17.5% |
25.0% |
2.5% |
7.5% |
42.5% |
|
Luis |
2.7% |
2.7% |
5.4% |
5.4% |
2.7% |
81.1% |
|
Marna |
7.5% |
7.5% |
7.5% |
0.0% |
0.0% |
77.5% |
|
Susan |
2.8% |
2.8% |
8.3% |
0.0% |
0.0% |
86.1% |
|
Adam |
25.9% |
20.4% |
18.5% |
7.4% |
13 % |
14.8% |
|
Flora |
5.4% |
2.7% |
2.7% |
0.0% |
8.1% |
81.1% |
*For those instructors with very few votes ~ u need to tell your riders to get voting next survey
7. Please rate our instructors for : Approachability and Care to you the rider
|
|
Could not be better |
Excellent |
Great |
very happy |
good |
No Opinion as do not ride their class |
|
Kathy |
35.7% |
33.9% |
7.1% |
5.4% |
5.4% |
12.5% |
|
Mark |
27.7% |
29.8% |
10.6% |
6.4% |
6.3% |
19.1% |
|
Rob |
28.0% |
28.0% |
16.0% |
4.0% |
6.0% |
18.0% |
|
Richard |
36.4% |
29.1% |
9.1% |
0.0% |
9.1% |
16.4% |
|
Lisa |
23.1% |
17.9% |
15.4% |
0.0% |
2.6% |
41.0% |
|
Luis |
2.8% |
2.8% |
11.1% |
0.0% |
2.8% |
80.6% |
|
Marna |
7.7% |
10.3% |
2.6% |
0.0% |
0.0% |
79.5% |
|
Susan |
5.9% |
2.9% |
2.9% |
0.0% |
0.0% |
88.2% |
|
Adam |
25.0% |
19.2% |
21.2% |
5.8% |
13.4% |
15.4% |
|
Flora |
5.6% |
5.6% |
5.6% |
0.0% |
0.0% |
83.3% |
*For those instructors with very few votes ~ u need to tell your riders to get voting next survey
8. Who is your favourite instructor ?
|
|
Kathy |
Mark |
Rob |
Richard |
Lisa |
Luis |
Marna |
Susan |
Adam |
Flora |
|
Music |
19.7% |
4.9% |
3.3% |
21.3% |
11.5% |
0.0% |
6.6% |
1.6% |
31.1% |
0.0% |
|
Advice |
18.2% |
21.8% |
10.9% |
30.9% |
9.1% |
0.0% |
7.3% |
0.0% |
1.8% |
0.0% |
|
Coaching |
14.3% |
35.7% |
12.5% |
19.6% |
7.1% |
0.0% |
3.6% |
0.0% |
5.4% |
1.8% |
|
Helpful |
25.9% |
11.1% |
11.1% |
25.9% |
7.4% |
0.0% |
11.1% |
0.0% |
5.6% |
1.9% |
|
Friendliness |
34.0% |
1.9% |
7.5% |
24.5% |
13.2% |
0.0% |
7.5% |
3.8% |
7.5% |
0.0% |
|
Fun |
32.1% |
11.3% |
5.7% |
24.5% |
5.7% |
1.9% |
7.5% |
1.9% |
7.5% |
1.9% |
|
Most effort |
21.4% |
17.9% |
10.7% |
14.3% |
8.9% |
0.0% |
7.1% |
1.8% |
14.3% |
3.6% |
*For those instructors with very few votes ~ u need to tell your riders to get voting next survey
9. What do you like best about the studio? ( you can choose a few)
|
|
Response |
|
|
Instructors |
|
66.7% |
|
Pay as You go |
|
73.3% |
|
Just Spinning |
|
44.0% |
|
Friendly and Social |
|
18.7% |
|
Bikes |
|
6.7% |
|
Suunto Heart Rate System |
|
76.0% |
|
Classes |
|
38.7% |
10. What do you like least about the studio ( you can tick a few)
|
|
Response |
|
|
Studio too small |
|
37.1% |
|
Lack of Bikes |
|
19.4% |
|
Lack of Classes |
|
16.1% |
|
Small change rooms |
|
61.3% |
|
No reception |
|
3.2% |
|
Cleanliness |
|
9.7% |
|
Lack of yoga, pilates and other classes |
|
11.3% |
|
Not monthly pay |
|
1.6% |
|
Lack of funky lights |
|
6.5% |
|
No theme rides |
|
3.2% |
|
Ad hoc emails asking for payments |
|
8.1% |
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